Last updated: 29 August 2026
AH Empire Ltd ("we", "us" or "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, create or use an account, place an order, contact us or otherwise interact with our services.
This Privacy Policy applies to our website at www.ahempire.com and any related online services operated by us.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect personal information that you voluntarily provide to us when you register for an account, contact us, request information, place an order or otherwise use our services.
The information we collect depends on how you interact with us and may include:
The exact information collected will depend on the services available on the website and your relationship with us.
You are responsible for ensuring that the information you provide to us is accurate, complete and up to date.
When you visit or use our website, certain technical information may be collected automatically by our website, web server, hosting provider or related systems.
This information may include:
This information is generally used to operate the website, maintain security, diagnose technical problems, prevent misuse and improve the performance of our services.
We may use the personal information we collect for purposes including:
UK data protection law requires us to have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on one or more of the following lawful bases:
Some of our websites may provide customer account, product catalogue, pricing or online ordering facilities.
If you use these services, we may process information relating to your account and transactions, including:
We use this information to operate customer accounts, process orders, provide customer support and maintain appropriate business and accounting records.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may vary depending on:
Order, invoice, transaction and accounting records may be retained for longer periods where required by applicable law.
When personal information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
We take reasonable technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
These measures may include access controls, account authentication, encrypted connections, server security, software updates, backups and other appropriate safeguards.
Access to customer and administrative information is restricted to authorised users where reasonably necessary.
No website or internet transmission can be guaranteed to be completely secure. You are also responsible for maintaining the confidentiality of your account credentials.
Some third-party service providers used in connection with our website or business systems may process or store information outside the United Kingdom.
Where personal information is transferred outside the United Kingdom, we take reasonable steps to ensure that appropriate safeguards are used where required by applicable data protection law.
Our websites and online services are generally intended for businesses and adult users and are not directed at children.
We do not knowingly collect personal information from children through our websites.
If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.
Under UK data protection law, you may have certain rights regarding your personal information.
Subject to applicable legal requirements and exemptions, these may include the right to:
These rights are not absolute and may not apply in every circumstance.
To exercise your data protection rights, please contact: info@ahempire.com .
We may need to verify your identity before responding to certain requests.
Where permitted by applicable law, we may contact customers regarding our products, services, offers or other relevant business information.
Where consent is required, we will only send marketing communications where appropriate consent has been obtained.
You can ask us to stop sending marketing communications at any time by contacting us or by using an unsubscribe option included in the communication where available.
We may still contact you regarding non-marketing matters such as orders, account security, service messages or other important administrative communications.
Our website may contain links to websites, services or resources operated by third parties.
We are not responsible for the privacy practices, security, availability or content of third-party websites.
We recommend reviewing the privacy policy of any external website or service before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology or legal requirements.
The latest version will be published on this page.
Where appropriate, the "Last updated" date at the top of this page will be changed to reflect the latest revision.
If you have a concern about how we collect or use your personal information, please contact us so that we can investigate the matter.
You may also have the right to make a complaint to the UK's independent data protection regulator, the Information Commissioner's Office (ICO).
If you have any questions about this Privacy Policy, our privacy practices or your personal information, please contact us using the details below.
AH Empire Ltd